Privacy Policy

This Privacy Policy (the “Policy”) applies to Solven LLP (“we,” “us,” or “Solven”) and describes how we process your personal data as Data Controllers. We are committed to responsibly and transparently handling your personal data, informing you on how we collect, use, and manage it, and informing you of your rights as a Data Subject.
 
Personal Data We May Collect and Its Purpose
We may collect Personal Data about you in various ways, including through interactions with our website, customer service, social media platforms, or participation in our services. This data may include your name, address, phone number, email address, and IP address.
 
Use of Your Personal Data
Your Personal Data may be used for purposes including, but not limited to:

• Service Delivery: To provide and improve our services and ensure a positive experience.

• Customer Support: To address any questions or issues you may have.

• Data Analysis: To analyze feedback and enhance the quality of our products and services.

• Legal Compliance: To meet our legal obligations and comply with orders from authorities.

• Security and Fraud Prevention: To maintain a secure environment and prevent fraud.

• Transaction Processing: To process payments during transactions, if applicable.

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Please note that these uses are not exhaustive, and other legal uses of your data may occur in accordance with applicable laws.
 
Disclosure of Your Personal Data
We prioritize your privacy and will not disclose your Personal Data to third parties except as necessary to fulfill our obligations, comply with legal or regulatory requirements, prevent crime, or with your explicit consent.
 
Data Transfer and Security
We are committed to protecting your Personal Data with high standards of security, adhering to this Policy and relevant data protection laws. Your data is stored securely and retained only as long as needed for the purposes it was collected. We have systems in place to ensure the ongoing confidentiality, integrity, availability, and resilience of our data processing systems.
 
Your Rights as a Data Subject
You have rights regarding your Personal Data, including the right to access, correct, or delete your data; to restrict or object to its processing; and to request its portability in a structured, commonly used, and machine-readable format.
 
Cookies
We use cookies to enhance your website experience. For more information on our cookie usage, please refer to our Cookies Policy.
 
Contact Us
For any questions, feedback, or concerns about this Policy or our data practices, please contact us at compliance@lime-pay.com
 
Changes to This Policy
We may update this Policy periodically to address customer needs and comply with legal changes. Updates will be posted on our website and, where applicable, communicated via email. We recommend reviewing this Policy regularly to stay informed about our data protection practices.
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Definitions
 

• Data Controller: An individual or entity that determines the purposes and means of processing Personal Data, either alone or with others.

• Data Subjects: Living individuals whose Personal Data is processed by a Data Controller or processor.

• “Processing” and “Processing of Personal Data”: Refers to any operation or series of operations performed on Personal Data, which may involve automated or manual procedures. These actions include collecting, recording, organizing, storing, adapting, altering, retrieving, using, disclosing, aligning, combining, blocking, erasing, or destroying data.

• Personal Data: Any information that can be used to identify an individual, either directly or indirectly. An identifiable individual is someone who can be identified through an identification number or specific factors related to their physical, physiological, mental, economic, cultural, or social identity.

• Cookies: Small files placed on your device when you visit a website. They remember your preferences and may track your browsing habits for personalized advertising.

 
Last Updated: August 2024